How
do I make a deposit
into my account?
In order to make
a deposit, first
register as a
User by clicking
on 'Create
Account' in
the Casino Software
or on the website,
and open an account.
Once you have
an Email and Password
you are ready
to deposit money
into your account
and increase your
balance.
When you are in
the "Lobby"
of the software
download, press
on "Cashier"
in the left corner
of the screen.
To access the
cashier through
the website, simply
click on "My
Account"
and "Transactions".
Select your preferred
deposit method.
How
long does it take
to process my
deposit?
Deposits made
using Credit cards,
NETELLER, and
other e-Wallets
are usually added
to your balance
straight away.
Wire Transfer
deposits usually
take 3-5 business
days to arrive
at our bank. Your
account will be
credited upon
our bank's
receipt of the
transfer.
If, for any reason,
your request has
not been approved
after the time
periods specified
above, please
contact our support
team.
How
do I cash out
my winnings?
In order to cash
out money from
your account you
must first log
on to your account
using your Email
and Password.
You can withdraw
money by following
these steps:
Log in to our
website using
your email address
and password.
Click on "My
Account"
and the "Transactions".
Click on "Withdraw
Money".
Enter the withdrawal
amount and your
chosen method.
All withdrawal
requests are
actioned within
3 to 5 business
days. The minimum
amount request
is 50, and for
Bank Transfer
it is 100.
How
long does it take
to receive my
winnings?
Withdrawal requests
are processed
within 5 business
days. You will
be notified by
email when your
withdrawal request
is approved.
You will be notified
by email if your
withdrawal request
has been rejected.
Check requests
take up to 4 weeks
to arrive, since
they are sent
from abroad. Wire
Transfer requests
usually take between
5 and 10 business
days until the
sum you requested
is in your bank
account. NETELLER
requests that
have been approved
take no more than
a few hours.
If your withdrawal
request has not
been settled within
the time period
described above,
or if you are
experiencing any
problems, please
contact our support
staff.
How
safe is it to
use my credit/debit
card online, and
how do I make
a deposit using
my credit/debit
card?
Our secure online
credit card system
is fast, user-friendly,
and completely
secure. For maximum
security, all
communications
between your computer
and the casino
server are encrypted
using SSL technology
(Secure Socket
Layer), which
is the most widely
accepted way of
protecting data
on the Internet.
SSL encryption
is used by banks
and other institutions
with the highest
need for secure
data transmissions.
In order to make
a deposit you
must first register
your Email and
Password.
I
submitted a deposit
but my balance
has not changed.
What should I
do?
Deposits made
using credit/debit
cards, NETELLER,
and other e-Wallets
are usually added
to your balance
within seconds.
If your deposit
was rejected you
will receive a
corresponding
message in your
browser. If you
are experiencing
further problems
or if you are
not receiving
an error message
please contact
our support staff.
