How do I let you know I have a problem?

For all Funding related problems talk to our support team via Live Help, Email support@1clubcasino.comor put in a Help Ticket to our Support Team.

All customer queries are answered within 48 hours.

By becoming a registered member, you will have access to our comprehensive Help Desk. Please note than non-members will immediately receive this service when they sign-up.

To send in a report as a registered member, you will first need to log into your account.

To start playing and to access our Help Ticket facility:

1. Download and install the free casino software on your desktop
2. Click on the One Club Casino icon on your desktop
3. Register by selecting 'CREATE ACCOUNT'
4. Once registered enter the game lobby
5. select 'PLAY FOR MONEY'
6. Next click the 'CASHIER' option. You will be taken to our Deposit Options area where you can find the credit card and other deposit icons.
7. Now click the 'Deposit using Visa or MasterCard' tab and fill out the form with the appropriate information. To ensure that you get playing as soon as possible,please double check all of the information you provide to avoid having your CC transaction declined.

Once your account has been funded you are ready to play and have fun.